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Q: What are some of the most popular styles of sleeping bags?
A: Two of the most popular styles of sleeping bags are the traditional "rectangular" (or square) sleeping bag and the "mummy" sleeping bag.
Q: What are the benefits of a rectangular sleeping bag?
A: The basic rectangular design works well for most camping needs and is comfortable in moderate to warm climates. Rectangular or square sleeping bags are fitted with a zipper on three sides allowing them to be folded in half and secured in this position. After use, rectangular bags are easily packed by folding into thirds, rolling up, and being bound by straps or cords. An additional feature offered with some rectangular bags is the capability to zip two bags together to make one large sleeping bag.
Q: What are the benefits of a mummy sleeping bag?
A: Mummy bags have better heat retention properties since the mummy bag's foot end is narrower than the head. The mummy usually unzips part of the way, thus, leaving the feet permanently secured. This is a beneficial feature when camping in colder temperatures since the feet are more prone to heat loss than other parts of the body.
Q: How long does it take to process my order?
A: Orders are processed and shipped 1-3 business days from date of receipt. Shipping time depends on the method chosen by the purchaser.
Q: How are your orders shipped?
A: Orders are shipped either by FedEx, UPS, or United States Postal Service (for P.O. Boxes only).
Q: Do you ship outside the United States?
A: All of our items ship to all 50 U.S. states. Only Black Pine Sports, Grizzly, The Backside, and Snugpak will ship internationally (to Canada only). Shipping costs and delivery time will vary. If you are shipping to Canada and would like to purchase one or more of the previously four mentioned sleeping bags, you must contact us for a shipping quote before placing your order. Your email must contain your complete address and desired product(s). If an order to be shipped to Canada is placed without first emailing, it will be cancelled immediately. Orders for shipment to any other country will be cancelled immediately.
Q: Do you ship to P.O. Boxes or Military addresses?
A: Sorry, we do not ship to Military addresses. Hibernate, Ledge Sports, and Wildkin do not ship to P.O. Boxes.
Q: How can I obtain a shipping price for an order?
A: You can determine the shipping price of an order before payment: (1) Simply add all desired items to your shopping cart, (2) Click on "checkout", (3) Enter shipping information, (4) Click on "update" - the shipping cost will now appear for the various delivery methods.
Q: Do you provide tracking information?
A: We no longer email tracking information. Please track your order status by using the link provided on your order confirmation receipt. You may click here as well.
Q: What is your return policy?
A: Please see our Return Policy page.
Q: Do your products have a warranty?
A: All products are covered solely by the manufacturer's warranty (warranties vary by manufacturer).
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, Discover, American Express, Checks, Money Orders and payments via PayPal.